Using AI to build the clinics of the future.

We believe technology should serve people—not replace them. Our mission is to help doctors harness the power of AI in a safe, responsible, and human-centred way. Whether you’re a small practice or a large healthcare service, we work with you to integrate AI into your patient pathways, empowering your clinicians to provide exceptional care—anytime, anywhere.

 

What We Do

At clinception, we partner with healthcare providers to bring safe, human-centred AI into everyday clinical care. Our services are designed to make your workflows smoother, your patient communication clearer, and your clinical reach broader—without losing the trust and compassion at the heart of medicine.

From virtual consultations and dynamic patient consents to intelligent assistants that answer patient questions, we help you deliver high-quality care that is accessible anytime, anywhere. Every solution we develop is built alongside clinicians, tested in real-world settings, and guided by the principle that technology should enhance—not replace—the doctor–patient relationship.

 
 

  • Enable your patients to access secure, AI-enhanced virtual consultations that reflect your clinic’s services and care style. Patients can ask questions, share information, and get clear, consistent guidance—supported by your real-world clinical expertise.

  • Turn paper forms into interactive, guided experiences. AI walks patients through consent processes in plain language, ensuring they understand, ask questions, and feel confident in their choices—while your clinic stays compliant and efficient.

  • Upload your patient information sheets and let AI handle the FAQs. Patients can instantly ask questions, find relevant details, and clarify steps, freeing up your team to focus on complex care.

  • Streamline repetitive, administrative tasks—like appointment reminders, triage questionnaires, and follow-up scheduling—without losing the personal touch your patients value.

 
 

How Our Process Works

  • 1. Design the Blueprint

    We start with a collaborative design stage—understanding your clinic’s workflows, patient pathways, and goals. Together we create the blueprint for an AI assistant that reflects your expertise and clinical voice.

  • 2. Build the Knowledge Base

    You upload your patient information sheets, consent forms, and resources. These become the foundation of a secure knowledge base, ensuring your assistant speaks with your authority and consistency.

  • 3. Test and Refine

    We run pilot testing with your team and patients, stress-testing the assistant with real questions and feedback. We refine tone, accuracy, and flow until the assistant feels like a natural extension of your clinic.

  • 4. Implement and Scale

    Finally, we integrate the assistant into your website or digital platform, creating a seamless patient experience. From the moment it launches, the assistant works to answer questions, guide patients, and help convert interest into booked cases—while scaling to meet demand.

Our Team

“I founded clinception because I believe the future of medicine should be both high-tech and deeply human. In my work as a specialist, I’ve seen how AI—when designed responsibly—can give clinicians more time to care, and patients more clarity and confidence in their health journey.

Our goal is simple: to bring the most advanced tools into the clinic without losing the compassion and trust that sit at the heart of healthcare. Every solution we build is tested against a single standard—would I be proud to see it used for my own patients?"

— Dr Tristan Hardy, Founder, clinception